A number of homeowners of Google Pixel 6 sequence telephones (6, 6a, 6 Professional) have been reporting prior to now week that their gadgets have beenĀ “bricked” after they carried out a manufacturing unit reset.
Manufacturing facility resets wipe the machine of all private information, apps, and settings and are usually carried out when the machine proprietor prepares it for resale.
The Pixel 6 sequence, launched in late 2021, is approaching the everyday improve cycle for a lot of authentic consumers, and points with the manufacturing unit reset course of have develop into considerably extra impactful.
Beginning final week, customers reported getting an error a few lacking ‘tune2fs’ file throughout boot up, resulting in a restoration display screen studying “Can not load Android system. Your information could also be corrupt.”
The Android restoration display screen prompts the person to carry out one other manufacturing unit reset, creating an countless loop that does not resolve the difficulty.
The lack to configure the bootloader on account of OEM locks prevents utilizing Android flash instruments or different troubleshooting strategies, whereas efforts to sideload updates by way of ADB fail after the method stops halfway.
Some customers report participation within theĀ Android 15 beta program, however since this isn’t a typical denominator in all reviews, the reason for the “bricking” stays undetermined.
Google’s response
Customers report combined responses from Google, and with many dealing with this difficulty simply as their gadgets went out of guarantee, getting correct help is sophisticated.
Experiences on Reddit point out that Google’s restore providers claimed it was a motherboard difficulty and needed a excessive worth for fixing aĀ machine now not underneath guarantee.
VolunteerĀ mods on Google boards acknowledged that the corporate’s engineers acknowledged the difficulty and are presently investigating, however no particular directions on what folks ought to do to gadgets have been offered but.
BleepingComputer has contacted Google to study extra concerning the nature of the issue and the corporate’s plans to resolve it, however we now have not heard again by publication time.
Till the state of affairs clears up, Google Pixel 6, 6a, and 6 Professional homeowners shouldn’t carry outĀ manufacturing unit resets and take common backups on a separate machine.
This isn’t the primary time that Google Pixel machine homeowners have confronted severe software program/firmware errors that trigger primary usability issues this yr.
The January 2024 Android system replace for Pixel telephones prompted the lack to entry inner storage, launch the digital camera app, or open any app throughout a spread of Pixel fashions.
The answer to that drawback, which got here practically a month later, was a posh and time-consuming multi-step course of requiring familiarity with software program instruments and extra {hardware} (a pc).