There are numerous on-line discussions about automobile reliability. Incessantly, manufacturers like Toyota and Honda make the highest of lists of automobiles that one can depend upon to be drivable for years and years.
Nonetheless, one model that generally will get talked about for reliability issues is Kia. Web customers have shared a number of issues stemming from Kia automobiles, starting from a girl complaining that her newly bought Kia merely didn’t work to their ease of theft, alongside a plethora of different points.
Now, an web consumer says that her household’s Kia broke down whereas going 110kph (68mph)—and it will get worse.
A harmful scenario
In accordance with TikTok consumer @croissantwoman in a video with over 1.3 million views as of Saturday, her household was driving their 2014 Kia Sorento when it abruptly broke down.
“The motor simply stopped working and the automobile slowed all the way down to a full cease in the course of the street,” the TikToker says. “We obtained out of the automobile safely, but it surely was an especially harmful scenario.”
After the incident, @croissantwoman says they visited a Kia dealership, solely to be shocked by a workers member’s lack of shock on the problem.
“’Yeah, this mannequin is simply recognized for having engine issues,’” the TikToker recollects the workers member saying. When pressed on why such points wouldn’t warrant a recall, the TikToker’s shock continued. The workers member allegedly responded, “‘Kia simply couldn’t spend the cash to recall the entire automobiles and alter all of the motors on the automobiles as a result of it could simply, it could be too costly.’”
“I used to be like, ‘So, we might have died.’ Like, we genuinely might have died. We might have been rear-ended going 110 on the freeway. The automobile stops in the course of the street. There’s nothing we will do,” the TikToker states. “And your excuse, or what you’re telling me proper now could be, ‘Oh, we all know we’re within the mistaken, but it surely’s simply an excessive amount of cash to recall the automobiles and alter all of the motors.’”
Regardless of the severity of the scenario, the TikToker says the dealership workers appeared to take it flippantly, speaking all the way down to them and even making jokes. The workers member additionally supplied what they claimed was an “wonderful deal” on a 2021 Kia for $25,800, which she discovered unacceptable given their current expertise.
“Really, I stated, if we’re gonna spend $25,000, it’s not gonna be a Kia after what you simply advised me, after what we’ve simply skilled. That’s not a deal. We’re not gaining something out of this,” the TikToker shares. She additionally claims that oil was “simply disappearing” within the automobile, and that the dealership’s resolution was to easily prime it up.
“What’s your excuse on that? What’s your excuse? The engine broke as a result of the pipes have been clogged. That’s why the oil was burning. There was no oxygen, however you recognize that,” the TikToker concludes.
@croissantwoman I can’t imagine he stated this to me with a smile on his face. #kia #storytime #viral #automobile #canada ♬ authentic sound – Croissant Girl
Kia doesn’t know reply
In a follow-up video, the TikToker says she referred to as Kia and knowledgeable them of her hundreds of thousands of TikTok followers. This apparently flustered the customer support agent and couldn’t verify or deny the statements made by the dealership.
Nonetheless, she was then advised that the automobile could have been a part of a recall, however that they weren’t knowledgeable. This was curious to the TikToker, because the automobile had been topic to 2 earlier recollects. This concept was additionally difficult by additional statements from the customer support agent, so the TikToker was left unsure in regards to the standing of their car.
Regardless, the TikToker describes the customer support employee as useful and says that the automobile might be towed for testing within the coming days.
@croissantwoman Excuses, excuses.. I’ll preserve you up to date #fyp #kia #automobile #viral ♬ authentic sound – Croissant Girl
Within the feedback part, customers shared their very own issues with Kia automobiles.
“I had a 2014 Kia Sorento. I had two engines in it recalled,” a consumer wrote. “By no means purchase a Kia once more.”
“Mainly they’ve calculated that lawsuits can be lower than recollects,” steered one other.
“Labored for a Lemon Legislation agency in CA and Kias are horrible!” exclaimed a 3rd.
“This actually simply occurred to our Kia Telluride three days in the past,” stated an extra TikToker. “Our automobile abruptly slowed down on the freeway at night time with my two infants within the automobile. So scary!”
The Day by day Dot reached out to Kia and @croissantwoman by way of e mail.
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Braden Bjella
Braden Bjella is a tradition author. His work will be present in Mixmag, Digital Beats, Schon! journal, and extra.