Microsoft’s surprising determination in Could to shut a set of Bethesda-adjacent studios noticed Dishonored and Redfall builders Arcane Austin all of a sudden closed down, earlier than the studio was capable of full Redfall’s promised content material. Those that purchased the sport’s never-to-be-released Hero DLC at the moment are, a month later, being issued their refunds.
Issues already weren’t going nice for Redfall. The studio, higher identified for its astonishing immersive sims like Dishonored and Prey, didn’t hit the mark when it got here to the vampiric co-op shooter. The sport launched with all kinds of issues, and whereas Arcane Austin continued to work on it for a yr after its launch, its potential was by no means achieved. A part of that included the Hero DLC, meant to be included in a model for which individuals had paid $100.
Come the announcement of Microsoft’s ghastly determination to shutter the gifted studio, alongside Tango Gameworks and Alpha Canine Studios, there have been guarantees of a “make-good” supply from the mega-corp. Those that purchased the Chew Again model of Redfall had been promised some type of recompense, nevertheless it was deeply ambiguous on the time.
It’s now identified that is—fortunately—within the type of getting their a reimbursement. In response to many on Reddit, those that purchased the DLC (whether or not within the type of the deluxe version, or by way of an improve on Sport Move) are discovering the cash reappearing of their accounts, by way of the cost methodology used to purchase it. That is confirmed by Bethesda to be occurring whether or not folks have requested refunds or not, if the DLC was bought by way of Xbox, Microsoft, Epic or Steam.
When you didn’t purchase the Hero DLC from any of these sources, in keeping with Bethesda’s help web site, you’ll have to file a ticket with Bethesda to obtain your refund. When you purchased a bodily version, Bethesda says to “contact your retailer to request a refund or retailer credit score for the Chew Again DLC.” Er, good luck convincing your native unbiased gaming retailer to honor a year-old receipt. Nevertheless, Bethesda provides that “if you happen to nonetheless require help,” you’ll be able to submit a ticket.
Arkane Austin had been capable of put out one last replace for Redfall, that allowed the sport to be performed offline, even after Microsoft shuttered the studio. A supply intently concerned on this informed me “a lot work went into [the update],” and of their aid that it was capable of launch.
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